Command Alkon - Product Installation Services for Ready Mixed and Aggregate Producers

Command Alkon relies on knowledgeable professionals and well-defined processes to ensure the proper installation and verification of our products in conjunction with your business operations. Our services in this area include the installation of newly purchased products, new release installation services, custom integration services, and business process consulting.

New Product Installation Services
Our Application Consultants and Installers will work with your team to ensure that data is created/migrated properly, hardware and software is installed correctly and tested thoroughly, and that the transition back to business operations using new systems occurs smoothly.

Application Consultant(s) and Installers will be onsite to assist in moving your Command Alkon system into full-production and supporting your team during the critical Go-Live phase.

At the completion of your implementation, our professionals will ensure that your project is smoothly transitioned from the Implementation project team to the Command Alkon Service organization, which will provide you with on-going support for any issues and questions.

New Release Installation Services
If you are not comfortable upgrading your systems yourself, Command Alkon offers new release installation services to assist you with upgrading your products to the next available release. Depending on the product and release, upgrades may be performed remotely. After the installation of your upgrade, we can provide a follow-up visit to enhance the usage of new features available in your upgraded application.

Custom Integration Services
Let our professionals assist you in planning and implementing the integration of Enterprise Wide solutions, Customer Relationship Management systems, payroll packages (e.g. SAP, Peoplesoft, Oracle Financials), or any other business operations systems (e.g. time clocks, bar coding systems) that you are considering adding to your architecture. We can assist with the integration of these systems into your business model, whether they interface with Command Alkon products or not.

Business Process Consulting
Being the industry leader of dispatching and batching systems, Command Alkon has many industry recognized experts. First, our experienced consultant reviews your current operations. Then a plan of action specifically developed for your company is drafted. The result is improved profitability and customer satisfaction for your business.

Dispatching: Command Alkon consultants help you increase add-on sales, reduce delivery costs and improve customer satisfaction for your concrete and aggregate operations.

Batching: Since batching problems are a potential bottleneck for operations, Command Alkon can provide for you the means to improve production, reduce errors and decrease cement usage.

Financial: Correct billing of the orders can greatly reduce your staffing needs and reduce stress in your business. Command Alkon can review your current operations and provide the information to assist you in billing correctly the first time around and invoicing the next day. Collections will improve and profits will increase.